Are you OK with cookies?

We use small files called ‘cookies’ on on Some are essential to make the site work, some help us to understand how we can improve your experience, and some are set by third parties. You can choose to turn off the non-essential cookies. Which cookies are you happy for us to use?

Skip to content

How we work


We are currently developing our policies and will update this page as they become available.  

Our Plans and Performance 

  • Strategic Plan
  • Business Plan
  • Annual Report
  • Performance Information

Policies and Schemes 

  • Anti-Fraud and Anti Bribery
  • Complaint / Commendation
  • Customer Service Standards 
  • Data Protection
  • Equality, Diversity and Inclusion
  • Freedom of Information
  • Modern Slavery Statement
  • Procurement
  • Publication Scheme
  • Welsh Language Statement
  • Translation Policy

Our People 

  • Awards
  • People Survey