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Page Category: Monitoring organisations

Who we monitor

We are responsible for making sure that UK public bodies are respecting the rights of EU and EEA EFTA (Iceland, Liechtenstein and Norway) citizens. 

A public body is any organisation that exercises functions of a public nature.

Public bodies can include: 

  • government departments (such as the Home Office or HM Revenue and Customs)
  • devolved governments in Scotland, Wales and Northern Ireland
  • government agencies (such as the Driver and Vehicle Licensing Agency)
  • local councils
  • non-departmental public bodies (such as NHS England or the Health and Safety Executive)
  • public corporations (such as the BBC or the Pension Protection Fund)

Many of the organisations we monitor are on the list of departments, agencies and public bodies on GOV.UK. We are also responsible for monitoring public bodies in Gibraltar. 

What we look for

We look at all aspects of how UK public bodies manage the rights included in the EU Withdrawal Agreement and EEA EFTA Separation Agreement.  

The citizens rights we monitor can be summarised as:  

  • residency – this consists of rights related to residence: application deadline and temporary protection, frontier workers, restrictions of rights of entry and residence, retention of existing grounds for deportation and appeals against citizens’ rights immigration decisions
  • mutual recognition of professional qualifications – these are professional qualifications obtained by EU citizens in their countries
  • co-ordination of social security systems – these include benefits, access to education, housing and access to healthcare
  • equal treatment – this covers non-discrimination, equal treatment and rights of workers

We will ask public bodies to give us information about: 

  • the number of complaints they receive
  • the outcome of the complaints they receive
  • actions taken in response to complaints

We will use the information we find to help us understand the areas we need to investigate further, whether through raising issues with departments and other public authorities, conducting inquiries and making recommendations, or more generally sharing and promoting learning and improvements in the way the UK delivers on its commitments to citizens.   

An important part of the data we will use to make decisions will come from:  

  • national surveys
  • government research
  • information and trends from the bodies we monitor
  • information shared with us by bodies supporting and advising European citizens in the UK

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