We need to know where things are not working so that we can take action to fix things. That is why it is vital that we hear from you. The IMA does not directly resolve individual complaints and does not replace existing complaints processes that involve individual decisions. We look for issues that affect many people.
You can register and report a breach of your rights through our complaint’s portal below.
If you have already registered and made a complaint to us, you can sign in to amend or view your complaint.