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IMA reminds EU citizens to update UK Visas and Immigration accounts to avoid border delays

The Independent Monitoring Authority for the Citizens’ Rights Agreements (IMA) is reminding all EU and EEA EFTA citizens entering the UK to travel with the ID document registered to their UK Visas and Immigration (UKVI) account to help prevent further checks at the UK border.

EU and EEA EFTA citizens living in the UK with pre-settled or settled status will have their digital status automatically recognised at the UK border when they enter, provided they use the same personal details and ID document they used to apply to the EU Settlement Scheme (EUSS), or have added to their UKVI account.

Individuals whose details or ID document have since changed, such as a new passport or ID card, can find information on how to update their details on their UKVI account via GOV.UK. Those who do not update their UKVI account may face further checks at the UK border in order to verify their status.

The IMA is issuing this reminder following complaints from citizens regarding entry to the UK and correspondence from the UK Home Office explaining that EU or EEA EFTA citizens travelling with an ID document that is not registered with their UKVI account may be subject to further checks to confirm their status at the UK border.

Further guidance about entering the UK under the EU Settlement Scheme and EU Settlement Scheme family permit can be found via the Border Force website. Individuals who need help accessing or using the online immigration status services can contact the UKVI Resolution Centre.

The IMA exists to ensure public bodies are upholding and implementing citizens’ rights to travel, work, live, and study in the UK and Gibraltar.

Citizens who feel their rights are not being upheld are encouraged to report a complaint to the IMA via its portal.