IMA Supports Call for Evidence

The ICIBI has begun an inspection of the Home Office’s management of administrative reviews of decisions made under the Immigration Rules.
Administrative reviews are the Home Office process which allows applicants to challenge a UK visa refusal if they believe that caseworker error has impacted their decision.

The IMA will be contributing to the call for evidence about how administrative reviews of the EU Settlement Scheme (EUSS) are managed by the Home Office and will be meeting with the Independent Chief Inspector David Bolt to discuss this and other work this week (March 26th).

The EUSS is the scheme to which EU and EEA EFTA citizens and their family members must apply to continue to have rights to live in the UK, working, studying and raising their families as they did before Brexit.

Under the ICIBI’s call for evidence he is inviting anyone with knowledge or experience of the Home Office’s administrative review process to get in touch about what is working well and what could be improved in the following areas:

• The quality, timeliness, and consistency of decision-making.
• The effectiveness of the administrative review process in identifying and correcting case working errors.
• The availability and quality of guidance and advice provided by the Home Office on administrative reviews communication and engagement between administrative review teams, applicants, and other stakeholders.
• The Home Office’s handling of correspondence and customer complaints in relation to administrative reviews.

If anyone has evidence which they feel is relevant but falls outside these areas the Independent Chief Inspector is happy to receive this too.

Chief Executive of the IMA, Miranda Biddle said,

“We will be interested to see the results of this call for evidence into administrative reviews and welcome the opportunity to speak to the Independent Chief Inspector about this and other work.”

This call for evidence will remain open until 1 April 2025 and any information can be submitted here.
If anyone would also like to submit any concerns to the IMA about EUSS administrative reviews please use our portal if it is a complaint or if you just want let us know your experience, please submit your story by clicking here.