We protect the rights of EU and EEA EFTA citizens, and their family members, in the UK and Gibraltar. We do this by monitoring UK public bodies to make sure they implement the rights of these citizens and by identifying any underlying issues. We are independent of government and are professional and impartial in our work.

Automatic conversions to settled status

If you have pre-settled status and your status is coming to its expiry date, you should receive an email from the Home Office saying you might be eligible for your status to be automatically converted to settled status. Details on how it will work and what you need to do can be found in our factsheet.

Complaints

The complaints submitted to us help build a picture of where there are common, wide-reaching, or systemic issues with how UK public bodies are implementing the Withdrawal Agreement(s) for EU and EEA EFTA citizens’ rights.

Tell us your story

If you’d like to quickly tell us something you think we should know about, without making a full formal complaint, you can tell us here.