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Contact Details

The Independent Monitoring Authority is based in Swansea, Wales. To contact us you can: 


Write to us: 

Independent Monitoring Authority 
3rd Floor Civic Centre 
Oystermouth Road 
SA1 3SN 

We will respond to your general enquiries within ten working days.

Or find us on LinkedIn , Twitter or Facebook

Press enquiries

The IMA communications office is open Monday to Friday (9am to 5pm) and deals with enquiries from the media. 

If you are a journalist with a press enquiry or interview request, please email: 

Freedom of information

The Freedom of Information Act (FOI) gives you the right to request access to unpublished information held by the Independent Monitoring Authority (IMA), unless a specified exemption applies.

For Freedom of Information requests, contact us by email at

Please provide us with as much detail as possible when making a request to access information, including the following:

  • Your full name and contact details (address and/or e-mail address)
  • Details of the information or documents you would like access to
  • Your preferred method of communication (letter, e-mail, etc)

Once you have submitted a request for access to information, we will provide a response within 20 working days or contact you to explain why it may take longer and agree a new date.

Subject Access Requests (SAR)

A Subject Access Request (SAR) allows an individual (or a party on behalf of the individual) to make a written request for information which they are entitled to ask for, as it relates to that individual, under section 7 of the Data Protection Act 1998 (DPA) and may be held by the Independent Monitoring Authority (IMA). You can send Subject Access Requests to:

Corporate Support Officer  

Independent Monitoring Authority 
3rd Floor Civic Centre 
Oystermouth Road 

We recommend that all Subject Access Requests are sent to the IMA via email, where possible, to expedite the process.

Feedback about the IMA

If you have any feedback about the IMA or this website let us know at: